Community Amenities
Hulen Heights HOA Amenities Center
Swim Center
Playground with multiple playstructures and covered picnic tables
Large open greenspace
Outdoor fitness stations placed around the walking trail
Shaded walking trail with benches along the Silveridge entrance connecting to Amenities Center
Convenient Dog Waste Station
Pool Access
Pool Agreement 2024 must be completed before anyone in the household can access the pool. Access is granted to Property Owners/Residents in good standing with the HOA. That means you must be up to date on your HOA dues and other fees to use this homeowner association amenity.
The Pool Agreement is the first of the two part process of accessing the pool. Once you’ve completed the pool agreement with the names and email addresses of everyone in your household, the Property Management Company will confirm your eligibility before granting access to your ProData Key phone app. If you do not already have a ProData Key app, email hulenhoa@ciranet.com to request your ProDataKey activation code for each email. It’s easiest if you cc: each email that needs the code. You will initially get an auto reply from that email then they will send you an email from ProDataKey. If you don’t activate the ProDataKey within 24 hours, you will need to request another activation code. If you lease your home, the property owner must have notified the HOA of the tenants in residence following the Leasing Guidelines policy in the Community Policies. Failure to properly notify the HOA that a home is leased and new tenants are living in the home is a violation of HOA Policies and subject to the collections policy.
Please remember that you may only get access for people who are legitimately living in your home. Allowing non-residents access to the pool by giving them your ProdataKey or requesting an access code for them, will violate the community policies and your household will lose access to the pool. Exceptions are made for childcare providers who are properly registered with the HOA through the Pool Agreement process. If you allow people who are not on your Pool Agreement Form to use your ProData Key app to access the pool, your household will lose access to the pool for the remainder of the season.
Access will be turned off for homeowners who do not pay their bi-annual HOA dues on time this summer. Dues are billed in June and due in July. Failure to abide by Pool Rules or to follow the directions of Pool Security will result in loss of access to the pool.
Pool Reservations
Homeowners/Residents in good standing can reserve a maximum of a 3 hour block of time for the express purpose of hosting a party or group gathering, for a maximum of 30 guests, at the Hulen Heights HOA neighborhood pool and amenities center. No area of the pool or amenities center is reserved for your party guests. There may be no more than 2 parties hosted at the pool on the same day, and they will not be allowed at the same time. A non-refundable reservation fee of $50 and a $100.00 refundable deposit are required either by credit card via the Resident Portal or a check made out to “Hulen Heights HOA”. Both payments must be returned as well as this signed agreement, no less than 2 weeks prior to the planned reservation. Guests will be charged to you at $3 per guest with the 4 guests free. This fee will apply to ANY attendee who enters the pool premises and is in addition to the $50 reservation fee. The guest fee will be deducted from the $100 deposit. After the event, the $100 deposit will be returned less the guest fees and any damage or cleaning costs.
All guests will be required to sign a guest log that includes date, name (adult + number of children), signature, and home owner/host’s name, and the host’s signature accepting the regulations. After the party, the homeowner and a representative of the HOA, the pool monitor, will both sign to confirm that all trash has been removed and any damages have been noted.
All guests must abide by the Hulen Heights Homeowners Association rules and policies for the pool area. A Member of the Board of Directors of Hulen Heights Homeowners Association or a person designated by the Board, will inspect the pool area including furniture, equipment and the area surrounding the pool area, before and after the party time reserved. All trash from the party and party area must be taken with you upon completion of the party. No balloons are allowed in the pool area. All food must remain in the cabana area with tables only.
There must be a minimum of 1 adult present per 5 children, and adults must be near the pool supervising the children any time children are in the pool. There is no lifeguard on duty.
Any items not in good clean condition will be repaired, replaced, and/or cleaned as necessary and the cost deducted from the $100.00 deposit as well as any guest fees.
Pool reservations are made in the Resident Portal by downloading the Pool Reservations Form, completing, signing and attaching to an email using the contact us email form in the portal or email to hulenhoa@ciramail.com. Be sure to indicate in your message if you are paying by credit card or mailing a check. Once the reservation information is filled out, which includes all the information about the deposit and payment for additional guests, and then submitted, use the payments link in the portal to pay $150 with credit card.
Additional deposit payment options: You may pay your deposit by mailing a check to FSR if your party is more than 10 days away OR you may physically deliver a check to the FSR offices if less than 10 days. Hulen Heights HOA c/o RealManage, LLC Headquarters 6400 International Parkway, Suite 1000, Plano, TX 75093.
After the party, your guest fees, and charges for damages and cleaning if incurred, will be deducted from your credit card deposit and the remainder will be refunded to your credit card. If you pay by check, the deposit check will be deposited and guest fees, and charges for damages and cleaning will be deducted from it and the remainder refunded by check.