Reservations - Pool

  • Question: How do I/we reserve the pool for gatherings? What are the fees? What are the guidelines and forms needed?

    Answer:

    Pool Reservations

    Homeowners/Residents in good standing can reserve a maximum of a 3 hour block of time for the express purpose of hosting a party or group gathering, for a maximum of 30 guests, at the Hulen Heights HOA neighborhood pool and amenities center.  No area of the pool or amenities center is reserved for your party guests. There may be no more than 2 parties hosted at the pool on the same day, and they will not be allowed at the same time. A non-refundable reservation fee of $50 and a $100.00 refundable deposit are required either by credit card via the Resident Portal or a check made out to “Hulen Heights HOA”. Please apply the required $50 rental fee and $100 refundable deposit as two separate payments via the Resident Portal  A RealManage representative will provide confirmation if the reservation process has been completed or require additional information.  A reservation is confirmed when visible in the community calendar found in the resident portal. 

    Additional rental and deposit payment options: Mail two checks with a completed rental form at least two weeks in advance of requested date to: Hulen Heights HOA c/o RealManage, LLC PO BOX 803555 Dallas TX 75380

    Guests will be charged to you at $3 per guest with the 4 guests free. This fee will apply to ANY attendee who enters the pool premises and is in addition to the $50 reservation fee.  All guests will be required to sign a guest log that includes date, name (adult + number of children), signature, and home owner/host’s name, and the host’s signature accepting the regulations.  

    After the party please submit a before and after photo to hulenhoa@ciramail.com to allow the assigned manager to begin the process of refunding the deposit if applicable.  Any items not in good clean condition will be repaired, replaced, and/or cleaned as necessary and the cost deducted from the $100.00 deposit as well as any guest fees, and the remainder will be refunded in the same method as your payment.

    All guests must abide by the Hulen Heights Homeowners Association rules and policies for the pool area. A Member of the Board of Directors of Hulen Heights Homeowners Association or a person designated by the Board, will inspect the pool area including furniture, equipment and the area surrounding the pool area, before and after the party time reserved.  All trash from the party and party area must be taken with you upon completion of the party.  No balloons are allowed in the pool area.  All food must remain in the cabana area with tables only.

    There must be a minimum of 1 adult present per 5 children, and adults must be near the pool supervising the children any time children are in the pool.  There is no lifeguard on duty.   

    Pool Party Reservations Form